We can ship worldwide, but we might not have opened up the possibility for your country. Send us an email if your country isn’t listed. We ship with DHL with a tracking number to ensure you receive your goods safely and in time.Items that are in stock usually ship within 3-5 workdays If you want to engarve your name on the hammer, the shipment will take 7-10 workdays It will be postponed if it is legal holidays. Pickup is Monday-Friday.
You’ve got 14 days from the day you receive the items to notify us that you want to return them. Once cancelled, you’ve got another 14 days to send the items. But once you use them you may not return any goods unless they are faulty. When wanting to return, you are responsible for return postage. You can choose your own carrier, but we are not responsible for goods that go missing on their way back. Neither can we refund the order if they do. If we’ve sent you the wrong tools or the tools are faulty, we’ll refund postage or arrange shipping at our discretion. All returns must be sent to:
You’ll be refunded within 14 days after we’ve received the good, assuming that they are still new and in resaleable condition, including undamaged packaging. We’ll let you know if we need to charge you a 15% restocking fee at our discretion, but that’s not very likely to happen.
We don’t offer exchanges. We will refund item you return, and you can then place a new order online for the item you actually wanted.
